Faulty goods? Visit the OFT's new Sale of Goods Act 'hub'

The Office of Fair Trading has developed an comprehensive 'online hub', which brings together up-to-date practical guides and information on UK consumer rights in relation to the purchase of faulty goods.   Although aimed at UK retailers and their staff, the 'hub' provides provides helpful customer guides, and useful materials.  So if you've purchased faulty goods and want to know if you can get a replacement or your money back, this is the site for you.